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Debi On Discovery Princess - Travelling The Accessible Way

Travel Date 12/20/2025     4 mins read...
Deb Galloway Cruise Specialist | CLIA Master
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Deb Galloway

Cruise Specialist | CLIA Master

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There’s nothing better, in my opinion, than spending the holiday season on board a ship. When that ship is the elegant Discovery Princess, sailing around New Zealand over Christmas and New Year’s Eve, it makes it even more special.

As anyone living with mobility challenges knows, travelling can present unique hurdles that many people take for granted. My husband has reduced mobility. He can stand with assistance and walk short distances using walking sticks, but relies on a mobility scooter most of the time. Over the years, we have travelled with poles, collapsible wheelchairs, hired scooters and now our own folding mobility scooter.

While I could easily focus on the ship itself, which is truly beautiful, along with the excellent entertainment, quality dining and the strong value of the Princess Plus package, this journey stood out for its accessibility. Our pre-cruise journey involved flying, and one of the biggest positives is that airlines do not count mobility devices towards luggage limits. This also extends to medical equipment such as CPAP machines carried onboard. It is important to check airline requirements carefully, particularly battery size, weight and specifications, and to obtain written approval in advance.

We flew with Jetstar and were pleasantly surprised. Check-in was smooth, wheelchair assistance was ready, and due to spare seats we were given a row of three seats for added comfort. Sydney Airport was more challenging, with delays in wheelchair availability despite pre-booking, and some waiting time for the scooter on arrival. The Uber pick-up area was also a distance away, although our folding scooter made this manageable. An overnight stay in Darling Harbour worked well before heading to the port via maxi taxi, which was a convenient option.

Embarkation was excellent. Despite large crowds, staff recognised our needs immediately, escorted us through and fast-tracked the process, allowing us to board quickly and without stress. First impressions of Discovery Princess were outstanding. She lives up to her reputation as one of the most elegant Royal Class ships, with a warm and attentive crew throughout the voyage.

Our accessible balcony cabin was thoughtfully designed, particularly the ramp system for balcony access. The bathroom was one of the best accessible designs we have experienced at sea, featuring a proper shower area with a built-in seat, adjustable shower head and importantly, adequate storage, something that is often overlooked. The cabin also offered practical storage with lower hanging space and a calming, modern design.

Highlights

Dining was a highlight. We were initially seated in a highly accessible location in the Ketchikan Dining Room, with a booth-style seat and easy access for the scooter, which made a significant difference. The service was excellent, and we chose to dine there more frequently throughout the cruise.

The Enclave thermal spa was another standout, offering excellent facilities. At times, availability was limited and some areas could become busy, however overall it remained a worthwhile and enjoyable experience.

Public areas across the ship were generally very accessible, with wide corridors, lower bar sections and designated wheelchair seating in the buffet. At peak times these spaces could be in high demand, however the overall design of the ship supports ease of movement throughout. Service across the ship was exceptional, with staff frequently offering assistance proactively.

The New Zealand itinerary was a true highlight, and Princess does this region exceptionally well. Scenic cruising through Milford, Doubtful and Dusky Sounds in calm conditions was unforgettable, with penguins and dolphins spotted along the way. The onboard naturalist commentary, available via the cabin TV, made it easy to enjoy the experience from the comfort of the balcony.

Shore excursions required a little more planning from an accessibility perspective, with varying conditions at different ports. Allowing extra time and confirming details in advance helped ensure a smoother experience.

Cruise Tip

Remember to attend the Captains Circle Elite lounge afternoon drinks in the Vista Lounge, it became a favourite for us, offering a relaxed and quieter setting.

A must-do onboard is the 360 Dining Experience, which was exceptional and well worth it. The Future Cruise Deposit also offers excellent value, providing flexibility and onboard credit, and has already been used for a future sailing. Princess Plus added strong value, particularly with Wi-Fi, drinks and inclusions that made for a relaxed and seamless experience. For future cruises, upgrading to Princess Premier would be worth considering, particularly for access to reserved seating.

Overall, Princess offers a refined and relaxed cruising style that suits couples and those who enjoy immersive itineraries. While the ships themselves are highly accessible, a little forward planning can further enhance the experience, making it an enjoyable and rewarding way to travel. A rewarding option for travellers with mobility considerations who plan carefully and allow for some flexibility, as accessibility is generally strong but can vary across different stages of the journey.