Cunard Line

Cunard Line Faqs

• Are gratuities included?

  No, gratuities are automatically charged at a per day rate to your cruise account. This gratuity covers staff in your service, including the ones you may not see. If you participate in the program you are not required to tip additionally. If you choose to not participate, you will be expected to tip throughout the cruise.

• Are there theme nights expected on board?

  There will be formal nights and themed Balls during the cruise, see your voyage personaliser for details related to your voyage.

• Can I bring alcohol?

  On embarkation day of embarkation, each adult may bring one bottle of wine (750ML) or champagne only - no beer or spirits. If consumed in restaurants it will be subject to corkage fee.

• WHAT CUNARD CRUISE SHIPS DEPART AUSTRALIAN HOME PORTS?

  During the Australian spring and summer seasons [October 2024 - February 2025], Cunard brings 1 ship to Australia:

  • Queen Elizabeth cruises from Sydney from 16th October 2024 to 11th February 2025.

  While Cunard’s ships complete their grand, world and transatlantic journeys, the Queen Anne will depart Sydney on the 28th of February 2025 and the Queen Mary 2 will depart Sydney on 4th of March 2026.

• WHAT THEMED NIGHTS ARE EXPECTED ONBOARD A CUNARD CRUISE?

  Themed nights onboard Cunard are called gala evenings and are scheduled to be around 2 or 3 Gala events per week, depending on the length of the cruise. These ‘themed nights’ can include a Masquerade ball, black and white, red and gold galas and roaring 20s. 

  Cunard recommends bringing formal attire, however, it is not required. For the Masquerade ball, Cunard has masks for you to purchase onboard or feel free to bring your own. For both the black and white and the red and gold gala evenings, most guests wear either a tie or scarf when attending the gala in any of the colours, as for the roaring 20s, think flapper dresses and great Gatsby outfits.

• DOES CUNARD HAVE DRINK PACKAGES?

  Cunard has a ‘World of Drinks’ packages that range between 4 different options, they include:

  • Speciality Hot Drinks Option

  • Soft Drinks Option

  • Premium Non‑Alcoholic Option

  • Beers, Wines, and Spirits Option  

      Tip: If you purchase one of the above packages before your voyage you can save 10%.

• WHAT TYPE OF POWER POINTS ARE ONBOARD CUNARD CRUISE SHIPS?

  All Cunard ships are equipped with British 220-volt 3-pin sockets and an American 110-volt 2-pin socket.

  Tip: We recommend taking an adaptor onboard with you as the ship offers limited supply for a fee.

• ARE CUNARD CRUISE SHIPS GOOD FOR KIDS AND FAMILIES?

  Cunard has facilities and activities to suit all ages in 4 individual clubs for children. 

  • Night Nursery

  • The Play Zone

  • The Kid’s Zone

  • The Teen Zone

  These include arts and crafts, sporting activities, play areas, computer games and much more. They can make friends with other children at The Play Zone, for two- to seven-year-olds, and The Zone which is ideal for eight- to 17-year-olds. Our youth staff will supervise your children and organise events, activities and competitions.

  Note: Before you sail you will need to complete a registration form for each of your children to provide the youth team with all the information and parental consent needed.

• WHAT DISABILITY OPTIONS DO CUNARD PROVIDE?

  Each of Cunard's ships has several staterooms equipped to accommodate wheelchair or mobility scooter users. To reserve a suitable stateroom contact your Clean Cruising consultant.

• I HAVE A MEDICAL CONDITION, CAN I STILL TRAVEL ON A CUNARD CRUISE SHIP?

  Absolutely! We recommend telling your Clean Cruising consultant about any medical conditions, medications or special requirements you have when you complete your booking. Clean Cruising also recommends that you bring a couple of extra days of medication and confirm with your GP if a Cunard cruise is suitable for your health needs and requirements.

• IS THERE Wi-Fi AND MOBILE COVERAGE ON CUNARD CRUISE SHIPS?

  Cunard has 2 Wi-Fi plans for guests, the essential plan and the premium plan. Both plans are available on all Cunard’s ships and can be purchased before or during your cruise.

• DOES CUNARD HAVE AN ONBOARD APP?

  Cunard does not have an App to use onboard, however, they have created a digital planner called My Voyage. The digital planner can be accessed from a smartphone or tablet while onboard which you will need to be connected to the ship's Wi-Fi.

• HOW DO YOU PAY ONBOARD A CUNARD CRUISE?

  When embarking, you will receive your cruise card. This is used for not only access to your stateroom but also for all on-board purchases. During either your online check in, or during embarkation, you can link a credit card or debit card to your cruise card, Cunard will then automatically charge your applicable payment method for your daily spend.

  Tip: We recommend advising your bank when travelling so they are aware of potential international transactions.

• DOES CLEAN CRUISING PROVIDE TRAVEL INSURANCE FOR CUNARD CRUISES?

  Yes, speak with your Clean Cruising consultant when booking your Cunard cruise as they can provide you with a comprehensive travel insurance policy that perfectly matches your cruise.

• HOW DO I BOOK MY SPECIAL OCCASION ON CUNARD CRUISES?

  Special occasions such as weddings, anniversaries, birthdays and honeymoons can be celebrated on board. Please speak with your Clean Cruising consultant if you're celebrating a special occasion while onboard or planning your cruise to celebrate.

• HOW MUCH LUGGAGE CAN I BRING ON A CUNARD CRUISE, WHAT ARE THE RESTRICTIONS?

  Cunard cruises do not have a set limit for how much luggage you can bring onboard, but they do advise that it needs to fit comfortably in your stateroom. Clean Cruising recommends that you consider the weight of your baggage for your flights and the baggage handlers.

• CUNARD CRUISE SHIP LOCATION FINDER, WHERE IS MY CUNARD CRUISE SHIP?

  Queen Elizabeth Location

  Queen Anne Location

  Queen Victoria Location

  Queen Mary 2 Location