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We were really happy with the service Hayley provided and she answered any queries we had without delay I was really happy with clean cruisieing and would certainly used them again as long as the price is comparable"
- Ann B

Why Clean Cruising?

  • Family owned & operated
  • Australian based team
  • Same consultant from start to finish
  • Free printed documentation and ticket wallet
  • Combine with flights, hotels, insurance and save
  • Flexible payment options including interest free finance and layby

Norwegian Gem has an overall score of out of 5
based on 0 guests we surveyed after their cruise.

Category Overall Cabin Dining Entertainment Service
Average rating





Browse all Norwegian Gem cruise reviews and ratings below.

Reviewed by Overall Cabin Dining Entertainment Service
Norwegian Gem

Norwegian Cruise Line

Ship facts

Star rating: Norwegian Gem star rating
Maiden voyage: 2007
Number of decks: 12
Tonnage: 93530
Cabins: 1197
Passenger capacity: 2394
Number of crew: 1126

What's onboard? ▼

  • Cruise Norwegian app (for complete planning)
  • Atrium social centre
  • Shopping arcade
  • The Haven Suites & facilities
  • Wedding packages (NthAmer., Medit.)
  • COMPLIMENTARY DINING
  • Main dining venues (2)
  • Open seating, anytime
  • In-cabin Continental b’fast, coffee
  • Casual buffet
  • Asian fusions
  • Grill at pool
  • Kids menu u.13y. free (not dinner)
  • Dietary needs, order pre-cruise
  • COVER CHARGE DINING
  • In-cabin menu (service charge for non-suite guests; 20% drinks charge)
  • Cagney’s Steakhouse
  • La Cucina (Italian)
  • Le Bistro (formal)
  • Moderno Churrascaria (Brazilian)
  • Teppanyaki (Japanese)
  • Wasabi (suchi)
  • OTHER
  • Pizza Delivery
  • Coffee Bar & patisserie
  • The Bake Shop
  • Beverages packages
  • Dining packages
  • ENTERTAINMENT
  • Show theatre, shows, cabaret
  • Bars & Lounges (13)
  • Live music, dancing
  • Nightclub, DJ
  • Library, Card Room
  • Chapel
  • Casino/s
  • Conference/ centres
  • ACTIVITIES
  • Swimming pools (2)
  • Adults only pool
  • Whirlpools (6)
  • Spa & beauty treatments
  • Thermal Suites
  • Fitness centre & rooms
  • Sun decks
  • Sports courts, jogging track
  • Golf nets
  • Climbing walls
  • Internet packages
  • Wi-Fi in cabin (pay)
  • U-18 SUPERVISION
  • Youth Program welcome social, booklet
  • Children’s Aqua Park
  • Children’s centre
  • Entourage (13-17y)
  • Splash Academy (3-12y)
  • Guppies (6mth-2y)
  • Family Activities
  • Nickelodeon fun
  • Mealtime kids’ menu
  • U-18 PAY
  • Port-day, late night supervision
  • Group baby-sitting
  • Video arcade (pay)
  • OTHER
  • Elevators (12)
  • Self-service laundrette
  • Wheelchair access good
  • Cabin current 110/220 V
  • Medical centre

What's included? ▼

  • Premium All Inclusive fares on some ships
  • Accommodation as booked
  • All main meals on-board
  • Open/anytime seating & multi-venue dining
  • In-cabin continental breakfast
  • 24-hr dining and room service
  • Water, coffee, tea, juice at meals
  • Kids’ menus
  • Coffee, pastries, tea 24 hr
  • Use of ship facilities - indoor & outdoor
  • Entertainment - live music and/or shows, movies
  • Activities - organised & individual
  • Gym, courts, most workshops
  • Kids clubs & teen programs (2-17 yrs)
  • Cruise Director & all English speaking staff
  • Butler, valet & concierge services (Suites, Penthouses, Haven)
  • Ship-shore-ship transfers
  • Internet available (Not free)
  • Special need requests, service animals (give advance notice)

What's excluded? ▼

  • Airfares, accommodation & transfers not specified
  • Shore excursions and meals not specified
  • Alternate specialty dining meals (unless specified)
  • Alcoholic beverages, specialty coffees, soft drinks
  • Casino gaming
  • Some exercise, entertainment, seminar facilities
  • Items & services of a personal nature
  • Medical services, vaccination costs
  • Laundry, dry-cleaning and/or valet charges
  • Wi-Fi, Internet, satellite/mobile phone & fax charges
  • Video Arcade charge
  • Pizza delivery charge
  • Group sitting nights, sea days 3-12 yrs
  • Itineraries may change due to unforeseen circumstances
  • Surcharge for substantial increase in operating costs
  • Cabins may change for operational reasons
  • GRATUITIES, SERVICE CHARGES
  • Most ships: USD 14.99 pp/night, full suites & Haven $17.50
  • Norwegian Sky, Norwegian Sun: USD 18.99 and USD 21.99
  • Norwegian Joy, and ships ex-Port Canaveral 3-5 nights: USD 20.49 and USD 23.49
  • Check ahead of time as these charges in brochures and on-line change frequently
  • Guests sailing to Hawaii charged additional 4.275% Pre Paid Service Charge GET Tax
  • Gratuities can be prepaid when booking, for all guests over 2 yr.
  • Service charge of 20% for spa, salon, beverages, specialty restaurants, special occasion menu items, entertainment dining
  • Room service menu charge US$7.95 (Not The Haven)
  • REMINDERS
  • Check passport valid for 6 months after end of voyage
  • Australian waters: passport or government ID
  • Confirm with bank and ship ahead of cruise your credit/debit card intentions
  • Check dress code, health requirements ahead
  • Special needs, dietary requests, arrange at booking
  • Smoking on board in designated areas only
  • Check stateroom ‘responsible adult’ requirements when booking
  • Don’t bring electrical extension cords
  • Don’t bring an aerial drone

Best Value Cruises

Southern Caribbean Cruise
Norwegian Gem - Southern Caribbean Cruise
14 nights from
$2,231
($159 per day)
Southern Caribbean Cruise
Norwegian Gem - Southern Caribbean Cruise
11 nights from
$1,765
($160 per day)
Southern Caribbean Cruise
Norwegian Gem - Southern Caribbean Cruise
13 nights from
$2,103
($162 per day)

Happy Customers

After trying several travel agents over many years Clean Cruising is constantly the best we have dealt with.Thank YouTrevor and Souad"
- Liam R